Listen - Be a good listener - it's a cardinal rule of being good at customer service and a handy attribute to possess when faced with an irate customer.




Article by Dave Adcock, CIC:
Smart Shopping in Todays Surplus Market


Featured Product Article:
Properly Covering Your Clients Property for Hurricane Season


Article by Josh O'Neill:
Agent-Broker Relationships


ASL Newsletter:
In Between the Lines


Marketing Materials:

Personal Umbrella Asset Calculator
Simple Guide to Personal Lines Online Rating
ASL Hit List